Default solution folder, feel free to edit or delete it.

How much notice does Information Technology require for setting up a new hire's computer?
Information Technology requires two weeks notice before the start date of a new hire to ensure there is a computer available for deployment. Additional tim...
Mon, 17 Jul, 2017 at 3:37 PM
Why is the wireless forgetting that I have registered?
There are a couple of reasons for this. You might have saved ou-wifi in your settings to automatically connect to this access point. This will need to...
Thu, 13 Sep, 2018 at 4:52 PM
How do I change my Oakwood password?
To change your Oakwood password, go to our Single-Sign-On website 1. Go to our Single-Sign-On website and log in using your Oakwood credentials. ...
Mon, 15 Apr, 2019 at 3:24 PM
How do I reset my forgotten Oakwood password?
1. Go to our Single-Sign-On website and click "Forgot password". 2. Enter your Oakwood username (employees will use firstinitial.lastname). ...
Mon, 15 Apr, 2019 at 12:01 PM
Can I use peer-to-peer file sharing applications?
NO P2P file sharing software such as BitTorrent and alike to share or download pirated material is strictly prohibited by Oakwood University.
Mon, 11 Jun, 2018 at 10:13 AM
Do you recommend computer specifications for first year students?
Make sure to consult your software package for recommended specs! A computer that will run smoothly by today's standards will have three or more of t...
Thu, 14 Jun, 2018 at 4:37 PM
Can Oakwood University fix my Computer?
At this time, Oakwood University does not service personal equipment. We will help connect you to Oakwood University internet services where applicabl...
Wed, 14 Nov, 2018 at 5:18 PM
How to Purchase Computer Technology for your department or classroom
How to Purchase Computer Technology for your department or classroom Modified on: Thu, 19 Apr, 2018 at 12:12 PM Hello all, Information Technology/Client...
Thu, 19 Apr, 2018 at 12:23 PM
EX Account Request Form
EX account Request If a user is requesting an EX account, or has transferred from a department and wants new access. Please ensure the user is directed to ...
Fri, 26 Oct, 2018 at 9:37 AM
Can I play online games on the university network? (i.e. World of Warcraft)
Mon, 25 Jun, 2018 at 3:50 PM