Oakwood University Help Desk
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Welcome to Oakwood
Helpdesk Quick Chat
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Getting Started at Oakwood University
How to Setup SSO (Single-Sign-On)
Getting started (students)
How to submit a support ticket
Office 365 Quick Start
How to submit a support ticket for new users
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How much notice does Information Technology require for setting up a new hire's computer?
Why is the wireless forgetting that I have registered?
How do I change my Oakwood password?
How do I reset my forgotten Oakwood password?
Can I use peer-to-peer file sharing applications?
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How to connect to the Oakwood Wi-Fi network
How to join Oakwood Wireless Network on Windows 10 (for students and employees)
How to join Oakwood Wireless Network on a ChromeBook (for students and employees)
How to join Oakwood Wireless Network on an Android Device (for students and employees)
How to join Oakwood Wireless Network on iOS Device (for students and employees)
How to Connect your Game System or Streaming Device to the Oakwood Network
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How to Find
Transcripts, Grade Reports, and Degree Requirements
How to my Find Required Textbooks
Backup your computer
How do i take a screenshot on my computer?
Six Keyboard Shortcuts Every Computer User Should Know
How do I modify my monitor's sleep settings on my Windows machine?
Getting started with Office 365 at Oakwood University
How to backup my desktop files to OneDrive Online
How to install OneDrive on Windows 10?
How to install OneDrive on Windows 7?
How to backup with OneDrive on Windows 7?
How to Install or Reinstall Office 365 on a PC or Mac
Why would email be undeliverable?
Are my documents stored in OneDrive also available offline?
What Happens to my Office 365 Account When I Graduate?
How to choose which folder to sync
How to manually upload to OneDrive.com
OneDrive on your PC
How to save from any Office 365 app
How to edit an existing file from OneDrive.com
Accessing your Oakwood email in Office 365
How to setup your Oakwood Email in the Outlook for Android app
Getting Started with Microsoft Teams
Starting a new Team
Getting Started with Microsoft OneNote
Share your notebook
Edit content in PDF file
Tips and Shortcuts
How to set availability state
Office Basics Video Training
First things First
Update/Reset Password (Assisted)
How to Change your Oakwood Account Password
How to update your account recovery information
Information Technology Agent Solutions
How to Purchase Computer Technology for your department or classroom
How to Manage Your Telephone
How to set up your voicemail
How to record a greeting
How to change your phone password
How to access your voicemail system remotely
How to access mailbox from another desk
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How to Handle Classroom Issues
How To Set A Default Printer In Windows 10
How to connect new Toshiba printer to device
How to print, scan, and copy with the Toshiba printer
How to report IT outages
How does a user handle classroom issues
How to install software on computers
Getting Started for Students
Help for Stuents
Getting Started for Instructors
Help for Instructors
How to sign into Zoom with your Oakwood creditials